Cluster AI

AI-Powered Scheduling & Optimization for Field Service

Clustering is Ohm’s intelligent scheduling engine built for modern field operations. It turns job complexity—multiple SLAs, varied work types, mixed labor pools—into efficient, scalable shift plans. No spreadsheets. No manual routing. Just smarter operations, automated.

Field service is chaotic. Jobs arrive at different times. Technicians vary by skill, availability, and cost.

Customers have strict windows. Coordinating all of it manually wastes time, money, and labor.

Clustering AI Handles The Problem

We deal with:

• High volumes of diverse jobs
• Dynamic scheduling windows
• Assignment based on wage, location, experience, and certifications
• Real-time shift adjustments as new work appears

Key Benefits

• Reduce truck rolls and excess travel time
• Lower OpEx by automating scheduling and coordination
• Increase SLA compliance without adding overhead
• Improve quality by assigning jobs to the most qualified tech
• Scale smoothly as job volume and workforce grow

How It Works

Clustering ingests your work orders via API or upload, applies your business rules, and outputs optimized shift schedules and technician assignments automatically.

Two models available:

• Fixed + Append: For recurring or planned work
• Dynamic Rolling: For real-time or ad-hoc job flows

Use it with your own systems, or pair it with Ohm’s technician app and operator dashboard.

Customizable Logic

Clustering adapts to your operation:

• Prioritize based on full-time vs. contractor labor
• Set blackout windows, shift length, and working hours
• Filter by certifications or territory
• Adjust for SLA timing and customer constraints
• Tune scheduling logic with plain language instructions

Real Impact

• 10–30% cost reduction via smarter scheduling
• Fewer shifts required per job volume
• Better labor-to-drive-time ratios
• Lower SLA breach rates
• Scalable, repeatable field ops with no operator bottlenecks

Powering Peace of Mind, One Charge at a Time