# CPO Care is here to Help!

If you're tired of managing stations that are always broken, we can help...So you can get back to doing what matters.

## How We Can Help

### Increase Utilization by 25%

Keep your chargers online and ready. Regular inspections catch problems early, minimizing downtime and ensuring a smooth experience for drivers.

Less Downtime, More Charging

### Save Money

Address small issues early to avoid costly repairs later. Plus, well-maintained chargers run more efficiently, reducing energy expenses.

Fix Now, Save Later

Efficient Charging Cuts Energy Costs

### Boost Your Reputation

Keep your chargers online and dependable. Regular inspections reduce downtime, ensuring drivers trust your stations and your brand.

Reliable Chargers Mean Consumer Trust

### Safety First

Chargers that aren’t maintained can become safety risks. Ohm keeps them in check—avoiding electrical issues, reducing wear, and extending station life. Safe, reliable infrastructure means fewer disruptions for your customers.

Prevent Hazards, Safer Stations

### Stay Competitive

The EV market is growing fast. Well-maintained stations give you an edge over competitors who overlook upkeep.

Maintenance Keeps You Ahead

## Repair Scope of Work Options

Our growing workforce of upskilled, handy technicians solve hardware reliability problems for infrastructure owners - powered by smart logistics and automation.

**EVSE:**

- Latch, Lense, Retractor Cable, HMI, Card Reader, Cable Unit Swap (adhoc), Skins, Vinyl Cover Wrap, Bollards, Helmet, Software Reset (adhoc), PowerCycle (adhoc), All other issues automatically escalated to Master Electrician Partners

**Site Condition:**

- EVSE Cleaning, Trash Pickup, Light Cleaning, Weeding, Cutting Tall Grasses, Power Module Cleaning, Signage Cleaning, Safety Bollard Repainting, Vandalism Resolution, Night Lighting Inspection, Breaker Box Access Control Inspection

**Site Make Ready:**

- Lighting Maintenance, Signage/ADA Installation and Maintenance, Security Camera Maintenance, Vehicle Safety Bollard Repainting, CPO Branding Maintenance, Trash/Recycling Services, Windshield Wiper Fluid Buckets + Squigee Installation and Maintenance, Air/Water Pump Installation and Maintenance

## Inspection Customization

**Test Charge - Classification Options**

1. Driver Actively Charging: Power Delivered
2. Driver Actively Charging: No Power Delivered
3. Session Started: Power Delivered
4. Session Started: No power Delivered
5. Session Rejected

**Foreign Objects - Classification Options**

1. Unauthorized Stickers
2. Chewing Gum
3. Tape
4. Tangled/Twisted

**Cable - Classification Options**

1. Exposed Copper
2. Fully Slashed/Cut

**Landscaping - Classification Options**

1. High Grass
2. Pests
3. Overgrowth
4. Weeds

**EVSE Body - Classification Options**

1. Abnormal Sounds
2. Abnormal Smell
3. Smoke
4. Graffiti
5. Engraving

**HMI/Screen - Classification Options**

1. Dim Screen: Power Still Flowing
2. Faulty Buttons: No Functionality
3. Unresponsive Dark Spots Sun
4. Damaged Deep Cracks

**Other Inspection Points + Classification Options**

01. Availability - Left/Right Port Unavailable  
02. Make Ready - Cracked or Unstable Concrete Pad  
03. Plug - Dirt or Debris, Broken Contact Pin(s)  
04. Retractor Cable - High Resistance, Cut, Tangled/Twisted  
05. Card Reader - Unresponsive, Card Rejected Error  
06. Bollards - Bent, Displaced, Broken, Fading Paint  
07. Upstream Power - No Site Power  
08. Station Power - No Screen/HMI Power  
09. Trash - Resolved Onsite  
10. Parking Stops - Damaged  
11. Vinyl Wrap - Color Fading, Peeling  
12. Branding - Peeling, Poor Condition  
13. Signage - Damaged, Vandalized, Cracked Concrete Pad  
14. Handle - Broken/Cracked (external), Latch Stuck, Latch Broken  
15. QR Codes - Fading, Damaged  
16. Vandalism - Graffiti, Engraving  
17. Coolant - Leaking Fluid  
18. Miscellaneous - Custom